Privacy Policy

Effective Date: September 05, 2025
At Business-Reviews.net ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://business-reviews.net), use our services, or interact with us. By accessing or using our site, you consent to the practices described in this policy. If you do not agree, please do not use our services.

Information We Collect

We collect information to provide and improve our services. This includes:

Personal Information: When you sign up, write a review, claim a business profile, or contact us, we may collect your name, email address, and any other details you provide (e.g., date of experience in reviews).
Business-Related Information: For business owners, this includes company details, KYC verification documents (e.g., identification, business registration), and payment information for premium plans.
Usage Data: Automatically collected data such as your IP address, browser type, device information, pages visited, time spent on the site, and referral sources. We use cookies and similar technologies (see our Cookies Policy for details).
Review Content: Text, images, and ratings you submit in reviews. This may include personal experiences but should not contain sensitive personal data of others.

We do not collect sensitive information (e.g., racial or ethnic origin, political opinions, health data) unless voluntarily provided in a review, in which case it is your responsibility to ensure compliance with privacy laws.

How We Use Your Information

We use the collected data for the following purposes:

To operate and maintain the website, including user accounts, review moderation, and business dashboards.
To process reviews, verify authenticity, and notify you of responses or updates.
For KYC verification to ensure business profiles are legitimate.
To improve our services through analytics, such as tracking site usage and visitor trends.
To communicate with you, including newsletters (if subscribed), support responses, and service updates.
To process payments for premium subscriptions securely via third-party providers.
To comply with legal obligations, prevent fraud, and enforce our Terms of Use.

Sharing Your Information

We do not sell your personal information. We may share it in these limited circumstances:

With Service Providers: Third-party vendors for hosting, analytics (e.g., Google Analytics), payment processing, and moderation tools. These providers are bound by confidentiality agreements.
For Business Profiles: Claimed business owners can access reviews but not your full personal details (e.g., email is hidden).
Legal Requirements: If required by law, subpoena, or to protect our rights, users, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Your Privacy Rights

Depending on your location (e.g., GDPR for EU users, CCPA for California residents), you may have rights such as:

Access, correction, or deletion of your data.
Objection to processing or withdrawal of consent.
Data portability.

To exercise these rights, contact us at privacy@business-reviews.net. We will respond within 30 days.

Data Security

We implement reasonable security measures, including encryption, firewalls, and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we discover such data, we will delete it.

International Data Transfers

Our servers may be located outside your country. By using our site, you consent to the transfer of your data to jurisdictions with different privacy laws.

Changes to This Policy

We may update this policy periodically. Changes will be posted here with the new effective date. Continued use of the site constitutes acceptance.